The use of multicriteria decision aid system in the information technology (It) allocation problem

Decision Makers (DM) should know how to allocate information technology in their organizations. Multicriteria methods can be used to analyze decisions dealing with this problem. This paper provides the use of systemic approach to reduce the level of uncertainty prevalent in this type of decisions; thus, we use multicriteria aid decision making to solve this complex problem. Using also mathematical programming (0,1), having as input those conditions resulting from the multicriteria results, it is possible to allocate easier the different strategic, tactic and operational Information Systems into organization’s IT structure. We will utilize as case study the needs in IT by several Research and Development teams working within the framework of a University. 1. Objective This study try to prove that it is possible to use a multicriteria approach to analyze information system allocation and by doing so, reducing the level of uncertainty prevalent in this type of decision making. With a model using also mathematical programming (0,1) and utilizing as input conditions those resulting from the multicriteria results, it is possible to allocate more easily the different strategic information systems into the uiversity organization’s structure. The problem is analyzed considering several Research and Development teams in a University, being the main problem the allocation of IT and by that way, different Information Systems to diverse Research Institutes at different deep levels, considering their needs on information, i.e. pure scientific information; applied or engineering level information including technology intelligence and management information such as economic strategic, economic intelligence, marketing, social environment and so many others types of it, in order to help research groups to 1 In sabbatical year at VUB.